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Special Order Policy


Special Order items are custom products or patterns that we order from the manufacturer only by customer request. They are indicated on the product page with an icon.

This process will have varying delivery times depending on the manufacturer and item. The estimated delivery time for your order will be clearly stated on the product page and your order confirmation.

Since these items are produced or delivered “on demand” we do not accept cancellations or returns on Special Order products. All of our Special Order items are covered by a manufacturer’s warranty and shipping insurance for your protection.

If you have questions on a Special Order product, please Contact Us.